Perfect Fit Harness
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Answer

If we have your product/s in stock and your order is placed before 3pm, yes, your order will ship the same day.

Answer

We use Royal Mail primarily.  If orders exceed Royal Mail weight limits we will use Parcelforce 24/48 or DHL, which are fully tracked services.

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We will ensure orders are shipped within 7 working days. If there is an issue with product supply, for any reason, we will always get in touch to provide an update and potentially alternative products, if relevant and possible.

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Yes, you can select this option at the checkout.  When your order is ready for collection we will email you to arrange a mutually convenient collection day and time.

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You will first need to measure your dog around their girth (deepest part of their rib cage), measure in centimetres. 

Once you have the measurement you can check your dogs range and size using our breed specific guide, but please be aware, this is a guide and if you aren’t sure, please get in touch with us before ordering, we will assist fully. 

The guide will show you which range (Tiny, 15mm, 20mm or 40mm) and which size for each relevant part, these being Top, Front and Girth sections.  Generally speaking, the Girth and Top sections will be larger than the Front, but this does of course depend on the breed(s) of your dog.

Answer

Yes, on new products that are returned completely clean, free of fur, dirt and general debris. 

We do not accept products back that are not returned as sold. 

We will happily exchange new products that meet our returns criteria and in such cases we will request your dogs breed(s), age, current girth measurement in centimetres and request a couple of full body pictures to help us to determine which sizes will be correct for your dog. 

We will then forward information on how to return the relevant part.

Answer

Yes, within the relevant range, i.e. if you have a 20mm harness,  you can purchase the Top, Front or Girth separately, all available on our site. 

They are only interchangeable within the same range.

Answer

Yes, absolutely.

We encourage keeping your Perfect Fit Harness clean by washing it regularly in your machine, or hand wash if preferred. 

If you have a washing machine bag, this is ideal as it keeps the product contained.  We also advise disconnecting each part so every part of your harness is thoroughly cleaned. 

Keeping your product clean will ensure it remains in great shape for a long time to come.

Answer

We reply to all email enquiries we receive and send out order status emails to let you know how your order is progressing during office hours.

Unfortunately, some emails from ourselves may mistakenly be sent to your spam or junk folder due to how your email provider has setup their spam filtering. (and you may have experience this from others).

Therefore, if you are expecting an email from Your Dogs Needs and do not appear to have received any, please check your spam/junk folder.

For more details and how to ensure you receive emails from Your Dogs Needs, please see our How to Ensure You Receive Emails from Your Dogs Needs (Whitelisting) page.

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